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  3. Mobile App

Mobile App

  • My Spokeo app isn’t working/crashed. What should I do?

    If the Spokeo Android app isn’t working properly or keeps crashing, here are a few things you can do to troubleshoot:Close/Refresh Your AppIf the app is frozen or unresponsive, close it, and then o...
  • Why is my Spokeo App requesting payment

      The app is completely free to download and you’ll be able to reveal unknown callers, block scammers and telemarketers.  You can also import your contact list. With a Spokeo membership, we'll sear...
  • Can I use a Google Play gift card to pay for Spokeo?

    If you are currently being billed by Google Play, you can use a Google Play gift card to pay for Spokeo (provided Google Play gift cards are supported in your country of use). If you are being bill...
  • How do I update my Google Play billing information?

    Change to a Google Play payment method already on your account Go to payments.google.com and sign in to the account you use on Google Play. From the left side of your screen, select Subscriptions ...
  • How do I cancel Google Play billing for Spokeo?

    If you purchased your subscription from the Google Play Store, use the following steps to cancel your subscription: Go to play.google.com/store/account/subscriptions. Under Subscriptions find Spok...
  • What’s included in the Spokeo mobile app? How do I get it?

    How does Spokeo's mobile app work and how can I download it? Spokeo’s mobile app helps you: Screen calls by viewing a caller's name on your screen. We'll even identify your unknown missed calls. I...
  • Why does Spokeo need permissions when I install the app? Do you collect my information?

    Why does Spokeo need permissions for the mobile app? In order for our mobile app to work correctly, the app needs access to certain features and data from your phone. Without these permissions, ...
  • How do I block phone calls or telemarketers?

    How do I block phone calls or telemarketers through Spokeo's mobile app? Our mobile app gives you the option to block unwanted phone calls. To use the feature, enter the contact or report of the in...

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† Do not use any information obtained through Spokeo to determine a person's eligibility for credit, insurance, employment, housing (tenant screening), or for any other purpose covered under the Fair Credit Reporting Act (FCRA). Spokeo is not a consumer reporting agency and does not offer consumer reports. Spokeo gathers information from public sources, which may not be complete, comprehensive, accurate or even up-to-date. This service is not a substitute for your own due diligence, especially if you have concerns about a person's criminal history. Spokeo does not verify or evaluate each piece of data, and makes no warranties or guarantees about the information offered.
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