Why is the website asking me for more money when I've already paid?

Why is Spokeo asking me for more money when I already paid?

If you've already successfully completed a purchase and you're being prompted to pay again, it may be the result of one or more of the following reasons:

You may not be logged in to your account to view the report

Go to www.spokeo.com and check the upper right-hand corner. If you see an avatar icon with a drop-down menu next to it, you’re logged in. If the Login and Sign Up links are displayed instead, then you’re not logged in to the site. Click "Login" to proceed to your account.

You're being prompted to pay for an add-on

Our Historical and Court Record search types are add-ons to your subscription. If you're attempting to use these search types, and they are not already part of your subscription plan, you'll be prompted to purchase these add-ons.