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  3. Technical Support

Technical Support

  • Does Spokeo Have an App? How to Add Spokeo to Your Smartphone's Home Screen

    At Spokeo, we aim to make accessing our website as easy as possible. While we currently do not offer a mobile app, you can still quickly search on Spokeo by adding a shortcut to your smartphone's h...
  • How can I contact you?

    We’d love to hear from you - whether you’d like to provide feedback or suggestions, get help with searches, or have any questions. Spokeo Customer Care is available. Spokeo Customer Carehttps://www...
  • How can I report a bug or security vulnerability?

    If you believe you have found a security vulnerability on Spokeo or a Spokeo-owned website, we encourage you to let our InfoSec team know right away by sending a message to security@spokeo.com. Our...
  • Do you provide GPS or real-time locations?

    No, we do not  offer any phone tracking or GPS services.However, there are many other ways to get the most out of your Spokeo subscription with a Reverse Phone Lookup or Reverse Address search!Perf...
  • I'm not happy with your service. What can I do?

    Are you unsatisfied with your search results? When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 bil...
  • I have some feedback. How can I share it with you?

    Do you have feedback about our product, or a suggestion to offer on how to improve our website? We’d love to hear about it! Please contact our Customer Care team.Spokeo Customer Carehttps://www.spo...
  • How can I clear my cache?

    What is a Cache?A cache (pronounced “cash”) is a way for a website to remember major elements of a web page, such as images, files, and HTML. Websites store these features so that the next time you...
  • How do I recover my login info?

    Having trouble logging in to your account? Recovering your login information is easy! First, go to the login page. Once there, click on “Forgot Your Password?”.     To reset your password, enter t...
  • Why is the website not loading? Why am I stuck?

    Why isn't Spokeo loading? If you’re having difficulty accessing our service, please check your browser settings. If your browser is set to reject all cookies, you might not be able to log in. If yo...
  • Why is the website asking me for more money when I've already paid?

    Why is Spokeo asking me for more money when I already paid? If you've already successfully completed a purchase and you're being prompted to pay again, it may be the result of one or more of the fo...
  • Why am I seeing an error message? (500 Internal, 404, etc)

    Why am I seeing an error message when searching on Spokeo? If you come across these messages, please immediately contact Customer Care to report the issue. After reporting, please wait at least 1 h...

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† Do not use any information obtained through Spokeo to determine a person's eligibility for credit, insurance, employment, housing (tenant screening), or for any other purpose covered under the Fair Credit Reporting Act (FCRA). Spokeo is not a consumer reporting agency and does not offer consumer reports. Spokeo gathers information from public sources, which may not be complete, comprehensive, accurate or even up-to-date. This service is not a substitute for your own due diligence, especially if you have concerns about a person's criminal history. Spokeo does not verify or evaluate each piece of data, and makes no warranties or guarantees about the information offered.
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Spokeo is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Do not use this site to make decisions about credit, employment, tenant screening, or any purpose covered by the FCRA.
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