Membership and Products
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Spokeo’s website has a new look! What changed?
Spokeo’s website was updated. What has changed? Spokeo has been working hard on creating a new look for our users. Our goal is to make the world around you more transparent. We have a new logo! Our... -
Can I upgrade or downgrade my subscription?
We’re more than happy to help you tailor your subscription to fit your search needs! To upgrade your subscription, log in to your account and head to your Account Settings page. In the middle of th... -
I see a charge from Spokeo. Why am I being charged?
Spokeo is a People Search service that is often used to locate information to reconnect with family and friends or research unknown callers. Have you researched a name, address, phone number, or em... -
What information does Spokeo provide in a reverse phone lookup?
Spokeo's Reverse Phone Lookup searches through billions of records to look for and,when available, summarizes the owner's details into an easy-to-read report. These phone lookup reports can include... -
Can a reverse phone lookup show me text logs?
Spokeo is a people search engine that collects publicly accessible data. We do not grant access to private call logs or text messages. However, searching a phone number on Spokeo can provide many o... -
Does Spokeo Offer Any Discounts
Does Spokeo Offer Any Discounts Here at Spokeo, we understand there are various needs to search for people, such as keeping yourself safe, protecting your identity, or reconnecting with friends and... -
What payment methods does Spokeo accept?
What types of payment methods does Spokeo accept? Spokeo accepts payments using Visa, MasterCard, Discover, and American Express credit, debit, and prepaid cards. Please note, if using a pre-paid c... -
How many searches can I perform? Do members get unlimited searches?
How many searches can I perform? Do you have an unlimited search membership? Spokeo subscriptions have maximum numbers of searches available each month. On the purchase page, click the “Plan Specif... -
What Is Spokeo Connections? How do I use Connections?
What is Spokeo Connections and how can I use it? Spokeo Connections is a social media tool that collects all your friends' various social media profiles, photos and posts and displays them in a sin... -
Can I purchase a report for just one person?
Yes, for certain report types. Spokeo offers a number of low cost search offers. To see plans and offers available to you, please perform a search. Spokeo Customer Care Phone: 1 (888) 906-0849 Em... -
Why am I seeing "Email already in use" when I try to pay?
Our system attempts to prevent more than one sign-up with a single email address. If you attempt to create an account with an email address that's already in the system, an error message will pop u... -
How do I reactivate my subscription?
How do I renew or reactivate my Spokeo subscription? Spokeo allows you to easily renew your subscription whenever you want to continue your research. Once your re-enrollment is complete, you will h... -
What will show up on my bank or credit card statement?
How will Spokeo show up on my bank or credit card statement? The following descriptors may appear on your bank or credit card statement based on the type of subscription you enrolled in at the time...